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Telephone Help - Answers to Common Problems

Telephone Questions and Answers

These instructions can help solve many of the common phone system problems.

Call forward your phone to another number

Press the DN button
Dial #6011 and the telephone number to be forwarded to.
Press DN button

Cancel call forward to another number

Press the DN button
Dial #6051
Press the DN button

Setup voicemail box for the first time from any phone.

Dial 123
Press # * and your Voicemail box number
Enter Security Code (four zeros)
Set up box by following the prompts 

Checking voicemail from a phone other then your own office or room phone

Dial 123
Press # * and your Voicemail box number
Enter your Security Code

To leave a quick message for someone

Dial 123 # 998
Dial Voicemail box number
Record message

To transfer a call to a voicemail box

Press CNF/TRN
Dial 123
Press # 998
Dial Voicemail box number
Hangup

To transfer a call to an extension

While the caller is on the line
Press Cnf/Trn
Enter extension number
Hang up

Getting messages from home

You can access your voice mail box from remote locations by following these instructions. In the evening or during the day if your school uses auto attendant.

Call main school number (839-6031)
When auto attendant answers press * and voice mail box number
Enter your security code followed by a #
Press 1 to listen to messages and 3 to delete messages
Hang up

Recording your name

With phone in hand
Get into your voicemail box
Press 3 to manage your mailbox
Press 2 to change your user options
Press 6 
Say your name
Press #
Press 1 to listen to your name
Press 9 to save your name
Hang up

To change your voice mail greeting

Write out your greeting
Get into your voicemail box
Press 3 to manage your mailbox
Press 1 to change your greeting
To select your greeting press 1
Press 2 to record your greeting
Record your greeting, press the # at the end of your greeting
Press 1 to listen to your greeting
Press 2 to re-record (if needed)
When you are satisfied with your greeting, press 9 to save your greeting
Hang up

To cancel the flashing message light

Press the DN button
Press #409
Press Spkr

To program personal speed dial numbers

Press #66
Press 100 (for the first speed dial number, 101 for the second and so no.)
Type the phone number to call - ex.98396031
Press #

To dial a programmed speed dial number

Press *100 (or 101 or whatever speed dial number assigned).

Top

LD From Any Phone
#471 Security Code 9 + Number

 

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